Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
@safelite not only did the safelite man switch my windows, he cleaned all four of my other Home windows and my rearview....how great
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I obtained a abide by up connect with from the cashier actually an hour or so after I posted the evaluation. He requested how the service went And that i said it had been Okay at the moment. He requested if there was anything else I wanted to debate. Then it hit me. He examine the yelp evaluate. I laughed and questioned him if the call was because of the yelp evaluation which he admitted it had been. I discussed to him how annoying it absolutely was to have to return A few days inside a row and acquired these kinds of terrible attitudes from his staff members.
So i come back the third time, buy the new window and this time, anything worked good. If I were being the organization and I preferred a repeat buyer, I would have provided a thing for the inconvenience it has induced.
I bought chipped windshield and instantly took pics in the chip and questioned for a estimate. To my shock, Steve replied within 10 minutes by using a price $55 for that chip lesser than a nickel and informed me he could give me an appointment in three hours.
Only to receive a mobile phone simply call that they don't Have got a windshield for my automobile. Once i bought there and verified this , The person at the rear of the counter asked if there is certainly something he could do ? Definitely ? How about learn the way to operate a company . When appointments are created , be sure you hold the products . And get rid of Those people lame commercials . They're a lie !
I'd personally of been much more than joyful to reschedule if he would of called and spoke to me between the grace period of three-five not just after. They may have no customer care skills communication will come goes a good distance...
Cease adhering to John N. 9/22/2017 Wonderful crew right here. I skipped my appointment but they have been however prepared to exchange my windshield that very same day which resulted in them Operating passed their company hours, with a Friday! Incredibly friendly and Qualified. Operate was perfect. Hugely advisable.
Timespan: The lengthier you leave chips and cracks unaddressed, the greater likely dirt will Construct up which makes it challenging to accomplish An effective repair, and requiring a substitution.
I return subsequent time plus they re-put in the passenger front window and ensured me it had been superior. Since it was my second time back again, I decided to check out it out. The window wasn't smooth and commenced producing Bizarre Seems.
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I actually have no grievances at the moment. Would use yet again check here and endorse. I imply, Safelite would be the go to place for windshield repair & exchange...It is really nearly regularity at this point. Many thanks!
When I returned four along with a fifty percent hrs later I was informed that the recalibration had not been accomplished due to the fact their supervisor was out finding lunch and He's the only one who will conduct the recalibration. Once i referred to as their corporate places of work I had been fulfilled with hostility, condescending and impolite customer care.